Blog

  • Nurses: What Does it Mean to Treat Patients with Dignity?

    • April 23, 2015
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    Research suggests health and social care professionals put a different emphasis on the meaning of dignity than their patients do.

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  • For Hospitals, Better Facilities May Not Translate into Better Patient Reviews

    • February 24, 2015
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    For decades, hospital executives across the country have justified expensive renovation and expansion projects by saying they will lead to better patient reviews and recommendations.

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  • Patients Want More Out of Their EHRs, Survey Suggests

    • December 12, 2014
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    Having established a level of trust and familiarity with electronic health records over the past few years, increasing numbers of U.S. patients are looking for more advanced features from their EHRs, according to a new survey from the National Partnership for Women & Families.

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  • Op-Ed: What Does it Mean to be a Top Doc?

    • September 8, 2014
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    Can the average consumer glean any information at all from the top doc lists? Here is one tip: Pay attention to the source of the information. Traits that doctors prize in their colleagues may be different from the ones patients rank high.

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  • In Online Reviews, Patients Stress Necessity of Docs’ Interpersonal Skills

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    According to the report, patients are increasingly relying on online ratings and reviews when choosing a doctor. Most reviews were found to be positive, with positive words outnumbering negative ones three to one. Patient complaints included rudeness and feeling rushed. More patients reported that physicians were compassionate, friendly, and knowledgeable. There were more than 100 appearances of the words "called," "explained," and "listened," while "diagnosed" appeared only 40 times.

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  • Patients Apt to Disclose More Info to Virtual Humans

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    When we feel down and find ourselves at the doctor's office for help, the best person to get us to open up about our problems isn't a person at all. It's a computer. A new USC study suggests that patients are more willing to disclose personal information to virtual humans than actual ones, in large part because computers lack the proclivity to look down on people the way another human might.

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  • Physicians’, Nurses’ Communication Skills Enhanced By Four Habits Model

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    A child's illness and hospitalization are extremely stressful for both the child and the parents. A new study reports that the Four Habits Model of Highly Effective Clinicians, a core set of communication skills developed to help physicians communicate with patients, can successfully prepare inexperienced nurses for emotionally difficult conversations with parents of pediatric patients.

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  • Report: 3 out of 4 Physicians Believe Peers Provide Unnecessary Care

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    Three out of four physicians believe that fellow doctors prescribe an unnecessary test or procedure at least once a week, a survey released Thursday finds. The most frequent reasons that physicians order extraneous — and costly —medical care are fears of being sued, impulses to be extra careful and desires to reassure themselves about their assessments of patients, the survey said.

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  • How Loyal are Patients to their Doctors?

    • March 13, 2014
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    A new study from Health Services Research found that while patients selecting a tiered doctor for a first-time visit were likely to choose one ranked in the best performing or average tier, patients who had an ongoing relationship with a doctor in a lower performing tier were no more apt to switch than patients with higher ranked doctors.

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  • Doctors’ Communication Skills Linked to Quality of Patient Care

    • February 28, 2014
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    A wealth of research suggests that physician communication about important topics like end-of-life care is associated with a better quality of life for patients, and a better quality of dying, with less intensive use of unnecessary tests and treatments. Teaching communication skills to doctors, though, isn’t easy.

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