Careers

The Client Support Specialist will be the first point of contact with the customer. This is an important position that requires excellent listening, communication and problem solving skills. This team member will respond to inbound calls and email communication and will identify, document and prioritize the needs of the customer. The team member will resolve 80% of client issues independently and when necessary escalate the issue and follow through to resolution. THIS POSITION IS LOCATED IN EXTON, PA – NOT A REMOTE POSITION — Click here to apply

The AV Installation Technician is responsible for assisting in the implementation of EMS SIMULATIONiQ solutions at client sites. You must be highly motivated and have a strong desire to leverage technical, critical thinking, and communication skills. Teamwork is essential; must work closely with Project Managers and other installation technicians to ensure the EMS installed systems maintain the highest quality and maximize customer satisfaction — Click here to apply

***LOCAL CANDIDATES ONLY ***
The Assembly Technician is responsible for assembling EMS’ products and equipment racks at our Exton facility. Applicant must be highly motivated and have a strong desire to leverage their technical, critical thinking, and communication skills. Teamwork is essential; must work closely with the Service Manager, Project Managers, and Installation Technicians to ensure the EMS installed systems maintain the highest quality and maximize customer satisfaction. Click HERE to apply.

This role is a key member of our Sales team, reporting to the Vice President of Sales. The main responsibilities for this role are growing new business, retaining and renewing and growing a book of business. This is executed by developing long-term relationships and connecting with key business executives and stakeholders with the goal of expanding our presence in the healthcare education market. Click Regional Sales Manager to apply.

EMS Project Managers are responsible for all aspects of client projects from the receipt of a purchase order through receipt of acceptance of the system by the client. Project Managers coordinate all activities with their counterparts within client organizations to ensure that all projects are delivered on-time, within scope and budget, and at the expected level of quality. Click Here to apply.

The Proposal Writer is responsible for creating compelling documents, assisting with contract templates, proposals and RFP responses that reflect professionalism and build credibility while describing the unique value of the solutions at EMS. This position will interact closely with all departments across EMS, particularly Sales and will act as a knowledge bridge between the sales teams ask and translation of that ask into documented and detailed work requirements. The Proposal Writer may also be asked to write the initial draft of a Legal document, outlining the specific scope of work and pricing in a clear and concise manner. Click Here to apply.

The Inside Sales role is a vital position at EMS. You will be responsible for assisting in the direct sales of assigned products/services, providing the qualified leads to their Field Sales counterpart, new business development activities and supporting direct marketing campaigns in their assigned geography. You will also be responsible for direct selling of assigned standalone products. Click Here to apply.

The Software Developer will code and test software as architected and designed by EMS software design team. The Software Developer will develop desktop and web applications, database systems, and services in a Microsoft Server Family environment; build and implement user interfaces; and, build and execute test cases at unit testing level. Click Here to apply.

Software Developer III is a Full Stack Developer with knowledge in .NET, C#, Angular, Azure, JavaScript, MVVM, ORM and SQL. This role requires excellent technology and communication skills, participate in requirement gathering, requirement detailed design, UI design, coding and testing software using Microsoft technologies. The Software Developer III will design/develop new applications as well as support existing applications to meet EMS’ quality standards. It is critical for this position to understand business/client needs. Click Here to apply.

The Marketing Web Developer will be responsible for designing, developing, testing, deploying, and monitoring multiple branded web properties, managing UI/UX performance and optimization, deploying security features and add-ons, and spearheading custom web development projects and integrations for a fast-paced B2B healthcare education technology company. The end goal is to provide a great brand experience for our website users and to increase and optimize digital lead flow. Click Here to apply.