The Client Support Specialist will be the first point of contact with the customer. This is an important position that requires excellent listening, communication and problem solving skills. This team member will respond to inbound calls and email communication and will identify, document and prioritize the needs of the customer. The team member will resolve 80% of client issues independently and when necessary escalate the issue and follow through to resolution. THIS POSITION IS LOCATED IN EXTON, PA – NOT A REMOTE POSITION — Click here to apply

The AV Installation Technician is responsible for assisting in the implementation of EMS SIMULATIONiQ solutions at client sites. You must be highly motivated and have a strong desire to leverage technical, critical thinking, and communication skills. Teamwork is essential; must work closely with Project Managers and other installation technicians to ensure the EMS installed systems maintain the highest quality and maximize customer satisfaction — Click here to apply

***LOCAL CANDIDATES ONLY ***
The Assembly Technician is responsible for assembling EMS’ products and equipment racks at our Exton facility. Applicant must be highly motivated and have a strong desire to leverage their technical, critical thinking, and communication skills. Teamwork is essential; must work closely with the Service Manager, Project Managers, and Installation Technicians to ensure the EMS installed systems maintain the highest quality and maximize customer satisfaction. Click HERE to apply.

The Software Developer will code and test software as architected and designed by EMS software design team. The Software Developer will develop desktop and web applications, database systems, and services in a Microsoft Server Family environment; build and implement user interfaces; and, build and execute test cases at unit testing level. Click Here to apply.

The Solutions Designer (SD) is responsible for collaborating with sales to identify customer business challenges and create a unique presentation of solution to meet decision maker’s needs. The SD will also be a SME (SME) in educational assessment and have instructional design experience. This person will work with sales to determine gaps in customers current processes and how we can uniquely meet programmatic assessment and curriculum needs. Click Here to apply.

The Strategic Account Manager (SAM) is responsible for driving excellent customer satisfaction and growth with existing clients. The SAM is responsible for the retention and ensuring current clients are utilizing EMS. The SAM will have a quota for expanding sales for current clients and driving the renewal process. Click Here to apply.

IT Systems Administrator provides installation, maintenance and support of computer communications networks. The engineer will work internally as part of organization’ IT support team and externally to provide networking solutions for the organization’s clients. Click Here to apply.

As an EMS Project Manager, you are responsible for all aspects of client projects from the receipt of a purchase order through receipt of acceptance of the system by the client. Project Managers coordinate all activities with their counterparts within client organizations to ensure that all projects are delivered on-time, within scope and budget, and at the expected level of quality. Click Here to apply.

As the Executive Director of Marketing (B2B), you will work closely with the executive team to develop comprehensive marketing plans to address targeted verticals. You will employ marketing initiatives and branding efforts to achieve short- and long-term B2B goals. The ideal candidate has the right blend of digital marketing and B2B marketing expertise to be able to develop impactful marketing plans that drive awareness, enhance brand perception, and drive engagement with companies, organizations, Small/medium businesses (SMBs), and business travelers. This leader will develop digital, traditional, and social programs that drive sales leads and revenue. As a strong collaborator who builds positive relationships with others across all levels – below, peer, and above – and have experience in all facets of B2B marketing: growth and demand generation, content and brand, digital product marketing, events, and customer marketing. Click Here to apply.

Position will support the general accounting for the company. The position will be responsible for the accurate accounting for invoices, payments, general ledger and personnel expenses. Position will need to work in conjunction with several other departments. Timely reconciliations are key to this position. This position will also assist with procurement functions including managing open purchase orders. This position will also assist with the data gathering to produce accurate expense accounting and specialty reports for Sr. Management. Click Here to apply.